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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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DANIEL CASTRO

November 10, 2026

5 out of 5 rating by DANIEL CASTRO
"La atención muy profesional , muy amable en explicar to con mucha claridad 100% recomendados"
We responded:
"Thanks Daniel for letting us know you were taken care of by my team. Have a great day! Beth Black"
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Ida Leach

November 5, 2026

5 out of 5 rating by Ida Leach
"This Young Lady was very Polite, Professional she also told me the Truth and also gave me Very Good Advice and I was at the wrong State Farm and she still assisted me Thank You Miss Beth. Enjoy the Rest of Your Day. She Made my Day. 🙏"
We responded:
"Hi Ida, thank you for the review. Glad my team was able to assist."
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Linda Finocchi

November 5, 2026

4 out of 5 rating by Linda Finocchi
"Christina was very helpful and provided us with the best price on auto and home insurance. Everyone in the State Farm office was friendly and willing to help us. I would recommend State Farm in Melrose Park. Thank you."
We responded:
"Hi Linda it was so nice to work with you in setting up your insurance with State Farm. I appreciate your business and choosing my office. Have a great day! Beth "
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Tasha “tbabe” Drew

November 3, 2026

5 out of 5 rating by Tasha “tbabe” Drew
"Isabel was very helpful. Isabel was also polite and straight to the point about the situation."
We responded:
"Thank you Tasha for taking the time to leave my office a review. Have a great day."
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Frank Somers

November 3, 2026

5 out of 5 rating by Frank Somers
"I needed too change my Safe Drive and Save to my new vehicle. Many problems arose and Beth Black is my Insurance agent. I called the office and was told to go in which I did. I received help immediately from a Insurance agent named Christina. Boy was I lucky she not only knew what she was doing that she was so happy and pleasant that it made me feel very comfortable and relieved the problem was being taken care of. If I could give her 10 stars I would
She was professional and also very vivacious . Kuddos to Christina for giving great customer service and enjoying it"
We responded:
"Thanks Frank! I am happy Christina was able to help your Drive Safe and save get up and running. Have a great day!"
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Richard

October 29, 2026

5 out of 5 rating by Richard
"Beth and her fantastic crew are always there to help
Never had an issue over my wonderful
Years of having State Farm as my
Insurance
Very very happy with Beth and her crew."
We responded:
"Thanks Rich. Thank you for stopping by yesterday."
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Michael Labellarte

October 12, 2026

5 out of 5 rating by Michael Labellarte
"Great service for my needs in navigation of credentials needed for I d purposes 😀"
We responded:
"Thanks Michael! "
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Rick Raffin

October 9, 2026

5 out of 5 rating by Rick Raffin
"Very helpful"
We responded:
"Thank you Rick. Appreciate your business through the years."
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Erika Hernandez

March 30, 2026

5 out of 5 rating by Erika Hernandez
"I was recently in a car accident. Irma from State Farm was very helpful and knowledgeable. She answered all of my questions and made me feel comfortable going through the process. I highly recommend her and this office."
We responded:
"Hi Erika, thank you for taking time to share your experience with Irma. So happy she was able to answer your claim questions. Beth Black"
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Jocey Elder

December 16, 2025

5 out of 5 rating by Jocey Elder
"Dave Samuels is incredibly helpful, kind, patient, and thorough. It’s been a pleasure working with him, and I can’t recommend him and Beth Black’s agency enough. When you do business with Dave and Beth, you know you’re well taken care of!!"
We responded:
"We are thankful for your feedback! It is our pleasure to help you with your insurance needs. Beth Black"
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Lori Janko Wilke

October 27, 2025

5 out of 5 rating by Lori Janko Wilke
"I can’t say enough great things about my experience with Beth Black at State Farm! From the very first call, her team went above and beyond to make sure I fully understood my coverage options and felt confident in my decisions. Beth took the time to answer every question with patience and clarity—no pressure, just genuine care.
It’s rare to find someone so knowledgeable, professional, and kind all at once. Whether you’re new to State Farm or thinking about switching, I highly recommend reaching out to Beth Black State Farm Agency. You won’t just get great insurance—you’ll get an agent who truly looks out for you like family."
We responded:
"Thank you so much for the feedback Lori. Insurance can be complicated. I am happy we were able to make it easier. I appreciate your business. Beth Black"
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Lucinda B

October 26, 2025

5 out of 5 rating by Lucinda B
"I’ve had such a great experience with Beth! The entire team is professional, knowledgeable, and genuinely cares about helping their customers. They take the time to explain coverage options clearly and always go above and beyond to make sure everything is handled smoothly. It’s refreshing to work with people who are not only great at what they do but also kind and trustworthy. Highly recommend this office for anyone looking for reliable insurance and exceptional service!"
We responded:
"Thank you for your kind words. I appreciate you taking the time to let us know how we did. Thank you for your business and allowing us to take care of your insurance. "
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Carla B.

October 22, 2025

1 out of 5 rating by Carla B.
"I highly suggest that nobody take their business to Beth Black. If you want to be hung up in your face after saying, "Hello" to her after being a customer of hers for over 20 years then this is the agency for you. Highly unprofessional and extremely disrespectful. Hopefully Beth Black and her office can take training courses on how to conduct themselves over the phone and in office instead of being rude and not being able to have control of her emotions by hanging up on clients."
We responded:
"Hi Carla. Apologies that you had this experience. May we reach out to you and correct this experience? Or please give the office a call."
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Nora Chau

October 8, 2025

5 out of 5 rating by Nora Chau
"Tuve un accidente y en cuanto me communiqué respondieron y la señorita ISABEL representante de la agente de seguros Beth Black coordino rapidamente el servicio de grua y del taller para llevar mi auto, fue rapido su servicio y hasta me dieron unos consejos sobre mi integridad y mi seguridad que en esos momentos son tan importantes y necesarios , luego se comunicaron conmigo para ver si todo estaba bien y si necesitaba algo mas, gracias a Dios ya tengo mi carro de vuelta y todo lo demas State Farm se hizo cargo y me mantuvieron informada de todo con la aplicacion. Gracias Isabel y State Farm por su buen servicio al cliente."
We responded:
"Gracias Nora. "
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Maribel Palomar

July 25, 2025

5 out of 5 rating by Maribel Palomar
"Customer service 10/10. Felt welcomed and very nice people."
We responded:
"Thanks Maribel! Appreciate your comments. Beth Black"
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cathy villa

July 24, 2025

5 out of 5 rating by cathy villa
"Very nice & help me resolve my problem"
We responded:
"Glad you got resolution Cathy! Beth Black"
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josh iannotti

July 18, 2025

5 out of 5 rating by josh iannotti
"I have been with Beth for years now and she has always been super helpful and easy to reach whenever I have any questions. I would recommend my friends here because Beth and her team have given me such a pleasant experience over the years."
We responded:
"Thanks Josh! Appreciate your review and kind words."
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Mikey Barone

June 25, 2025

5 out of 5 rating by Mikey Barone
"Beth and Irma are wonderful. Easy to talk to and will take their time to help with any issues. They do not push products on you. I'm very happy and recommend Beth Black to friends."
We responded:
"Thank you Mike! I am so glad we could help with your insurance. Please give the office a call so we can get some time on the calendar after the holiday. Take care, Beth"
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Linda Inevanston

June 4, 2025

5 out of 5 rating by Linda Inevanston
"Always helpful in an emergency! Beth Black’s State Farm office is one of the best. I’ve had my auto and home insurance through this office since 1974 with the previous agent (that’s 51 years and NOT a typo). They are always responsive."
We responded:
"Hi Linda! Wow 51 years and I did know this. Thank you for your business and loyalty. I really appreciate it! Have a great day Beth Black"
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Michael Scelso

June 4, 2025

5 out of 5 rating by Michael Scelso
"Great customer service and was very accommodating. Great working with Dave!"
We responded:
"Hi Michael, Welcome to my agency! I look forward to meet you. We will be reaching out to do an in person meeting to get to know you more and review your recent car insurance policy. Sincerely, Beth Black"
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Manny Perez

May 29, 2025

5 out of 5 rating by Manny Perez
"Irma corral was very knowledgeable and helpful with assisting me with my questions regarding my situation. This is why I choose state farm for all my insurance needs"
We responded:
"Hi Manny, I am happy my office was there to help you! Thank you for being a customer. I appreciate your business. Beth Black"
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Liza Brown

May 29, 2025

5 out of 5 rating by Liza Brown
"Beth and her staff are always so friendly, helpful and knowledgeable! Dave Samuels is amazing and so quick to respond! I highly recommend them."
We responded:
"Hi Liza, Thank you for your review. I hope all is well for you. Best, Beth Blac"
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dennis jaime

May 3, 2025

5 out of 5 rating by dennis jaime
"Very courteous and caring to find you what u need and the best coverage. The customer service is top notch for sure."
We responded:
"Thanks Dennis! We appreciate you taking the time to leave us a review. Enjoy your weekend. Beth Black"
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Danny Huerta

February 20, 2025

5 out of 5 rating by Danny Huerta
"I have received nothing but excellent customer service from Beth Black's State Farm office. I'm truly impressed with their personable and friendly service. If I have questions, they respond immediately. I'm glad I switched from my previous insurance company to State Farm!"
We responded:
"Hello Danny! Thank you for your review! At my agency we know our customers and you will have my dedicated team to assist you instead of calling a 1-800 number that doesn’t know your name. Enjoy your weekend. Sincerely, Beth Black"
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joyce trotter-hampton

February 13, 2025

5 out of 5 rating by joyce trotter-hampton
"Irma is very friendly and always eager to help. It's a pleasure to have her help me."
We responded:
"Thank you for taking the time to share your thoughts! I passed on your message to Irma. Let us know if we can help any friends or family with their insurance needs. Sincerely, Beth Black"